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Privacy Policy

This Privacy Policy describes how TechImpacts, Inc. ("we," "us," or "our") collects, uses, and shares your personal information when you use our services.
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Important Information

This Privacy Policy applies to information we collect when you use our website, mobile applications, and other online services (collectively, the "Services"), or when you otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

Privacy & Security Certifications

GDPR Compliant

Full compliance with European data protection regulations

CCPA Compliant

Adheres to California Consumer Privacy Act requirements

SOC 2 Type II

Certified for security, availability, and confidentiality

ISO 27001

International standard for information security management

Detailed Privacy Information

1.1 Personal Information

We collect information you provide directly to us, including: (a) Account registration information such as name, email address, company name, job title, and password; (b) Profile information including professional background, industry, and preferences; (c) Communication data when you contact us for support or inquiries; (d) Payment information processed by our third-party payment processors.


1.2 Usage Information

We automatically collect information about your use of our Services, including: (a) Log data such as IP address, browser type, operating system, referring URLs, and pages visited; (b) Device information including device type, unique device identifiers, and mobile network information; (c) Usage analytics including features accessed, time spent, click patterns, and session duration.


1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This includes session cookies for authentication, persistent cookies for preferences, and analytics cookies to understand usage patterns. You may control cookie preferences through your browser settings.


1.4 Third-Party Information

We may receive information about you from third parties, including: (a) Social media platforms if you connect your account; (b) Business partners and affiliates; (c) Public databases and data aggregators; (d) Marketing and advertising partners, subject to their privacy policies and your consent.

2.1 Service Operation

We use your information to: (a) Provide, operate, and maintain our Services; (b) Process transactions and send related information; (c) Authenticate users and prevent unauthorized access; (d) Respond to customer service requests and provide support; (e) Monitor and analyze usage patterns to improve our Services.


2.2 Communications

We may use your information to: (a) Send you technical notices, security alerts, and administrative messages; (b) Communicate with you about products, services, and events; (c) Respond to your comments and questions; (d) Send marketing communications in accordance with your preferences and applicable law.


2.3 Legal and Safety

We may use your information to: (a) Comply with legal obligations and regulatory requirements; (b) Protect our rights, property, and safety and that of our users; (c) Investigate and prevent fraud, unauthorized access, and other illegal activities; (d) Enforce our Terms of Service and other agreements.


2.4 Business Operations

We may use aggregated and de-identified information for: (a) Research and analytics to improve our Services; (b) Business intelligence and market analysis; (c) Product development and innovation; (d) Benchmarking and performance measurement.

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including: (a) Cloud hosting and infrastructure providers; (b) Payment processing companies; (c) Analytics and marketing service providers; (d) Customer support and communication platforms. These providers are contractually obligated to protect your information and use it only for specified purposes.


3.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to: (a) Comply with legal process, court orders, or government requests; (b) Protect and defend our rights or property; (c) Investigate potential violations of our Terms of Service; (d) Protect the safety of users or the public.


3.3 Business Transfers

In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.


3.4 Consent and Aggregated Data

We may share your information: (a) With your explicit consent; (b) In aggregated or de-identified form that cannot reasonably identify you; (c) For research, analytics, or business intelligence purposes when properly anonymized.

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including: (a) Encryption of data in transit and at rest using industry-standard protocols; (b) Regular security assessments and penetration testing; (c) Access controls and authentication mechanisms; (d) Employee training on data protection and security practices.


4.2 Data Breach Response

In the event of a data breach that affects your personal information, we will: (a) Investigate and contain the breach promptly; (b) Notify relevant authorities as required by law; (c) Inform affected users without undue delay; (d) Take steps to prevent similar incidents in the future.


4.3 Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.


4.4 Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

5.1 Access and Portability

You have the right to: (a) Request access to your personal information; (b) Receive a copy of your data in a structured, machine-readable format; (c) Request information about how your data is processed. We will respond to such requests within 30 days, subject to identity verification.


5.2 Correction and Deletion

You have the right to: (a) Correct inaccurate or incomplete personal information; (b) Request deletion of your personal information, subject to legal retention requirements; (c) Object to processing of your information for certain purposes; (d) Restrict processing in certain circumstances.


5.3 Marketing Communications

You may opt out of marketing communications at any time by: (a) Using the unsubscribe link in emails; (b) Updating your preferences in your account settings; (c) Contacting us directly. Note that you may still receive transactional and service-related communications.


5.4 Exercising Your Rights

To exercise your privacy rights, contact us at privacy@techimpacts.com with your request and proof of identity. We may need to verify your identity before processing your request. Some rights may be limited by applicable law or legitimate business interests.

6.1 Cross-Border Processing

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place for such transfers.


6.2 Adequacy Decisions and Safeguards

For transfers from the European Economic Area, we rely on: (a) European Commission adequacy decisions; (b) Standard Contractual Clauses approved by the European Commission; (c) Other appropriate safeguards as recognized under applicable law.

7.1 Lawful Basis (GDPR)

Under GDPR, we process your information based on: (a) Contract performance - to provide our Services; (b) Legitimate interests - for analytics, security, and business operations; (c) Consent - for marketing communications and optional features; (d) Legal obligations - for compliance and regulatory requirements.


7.2 Withdrawal of Consent

Where processing is based on consent, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. You can withdraw consent through your account settings or by contacting us.

Data Retention & Deletion

How Long We Keep Your Data
Account Data

Retained while your account is active and for 90 days after deletion

Usage Analytics

Aggregated data retained for 24 months for service improvement

Communication Records

Support tickets and communications kept for 3 years

Your Deletion Rights

You have the right to request deletion of your personal data at any time. We will process deletion requests within 30 days and provide confirmation.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Essential Cookies

Required for basic platform functionality, authentication, and security. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our platform to improve features and user experience.

Preference Cookies

Remember your settings, preferences, and customizations for a personalized experience.

Privacy Questions?

Our Data Protection Officer is available to answer any questions about your privacy rights or how we handle your data.

privacy@techimpacts.com

+1 (555) 123-4567

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through our Services.

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes acceptance of those changes.

9. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below:

TechImpacts Team

Remote-First Startup
Building from various locations

privacy@techimpacts.com

We're a distributed team - reach us via email for fastest response

This Privacy Policy was last updated on January 15, 2025. For questions regarding this policy or to exercise your privacy rights, please contact our Data Protection Officer.

© 2025 TechImpacts Team. All rights reserved.

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